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What is the Qualtrics Experience Community?

The Qualtrics Experience Community is the world's leading experience management community.
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Help Others

vgayraudQPN Level 8 ●●●●●●●●

Survey Platform

Question JS breaks after language switch (this.questionId undefined on re-run)

New Survey Taking Experience. Switching language mid-survey remounts the question DOM and re-runs addOnReady. On that re-run this is a bare internal object:[ctx] ee hasQid= undefined hasGetChoices= undefined keys= [] getInstance(QID17)= funct

EQ-5D - New Survey Taking Experience

I’m having trouble using the EQ-5D under the Qualtrics New Survey Taking Experience.After creating a new survey from the QSF file upload (Effective_USA (English) EQ-5D-5L Qualtrics Self-Complete v2.1.qsf), I switched to the new survey taking experien

Best Way to Track Qualtrics Survey Responses From Different Locations with QR codes?

We’re looking at using the same Qualtrics survey across multiple physical locations such as stores, events, counters, and printed materials.Ideally, we want to understand two separate things: Which QR code/location generated the scan? Which locatio

When I create either the QR code or the Link via their tools, it sends the recipient to the template page and not the page where my survey is. How do I resolve this. Thank yo.

Question to email task workflow optimization (with contact list?)

Hello,I’m new to the Qualtrics platform and need to set up a survey whose results must be reviewed by the appropriate employee from a list of 33. There is high turnover in this list and it needs to be updated very frequently (I anticipate 4 times in

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J

16 hours ago

PeeyushBansalLevel 7 ●●●●●●●

Survey Platform

Progress bar branching

I have same survey for Location as Berlin and location others. since Berlin have authenticator so i want to keep it different. How i can show mutually exclusive progressbar so Berlin have its own and other have its own and it not start at 50% and not

Feedback on the new email distribution interface / experience

Hi, I wanted to contribute to the discussion on the new distribution experience, as unfortunately it is causing a lot of problems for my colleagues and I!Email distributions are the sole feature we use for data collection in our ongoing clinical tria

NikeetaQPN Level 3 ●●●

Workflows

Qualtrics Web Service – Unable to Pass Recorded Date Using Piped Text

Hi everyone,We are integrating Qualtrics responses with an external system through a Web Service task, where the response payload is sent to the client API after survey completion.We are currently facing two issues:Issue 1: Recorded Date in Web Servi

How Are Teams Managing Sandbox-to-Production Survey Deployments in Qualtrics?

Hi Community,I'm looking for guidance on best practices for managing survey changes between Qualtrics sandbox and production environments.In our case, the sandbox and production environments are separate Qualtrics accounts. We would like to develop a

Qualtrics new experience feedback: Email Messages section

We noticed that the Email Messages section in Qualtrics has been redesigned, and we would like to share some feedback. At this time, we do not recommend switching to the new experience. Is there any way for us to continue using the current (classic)

36912

P

1 day ago

vgayraudQPN Level 8 ●●●●●●●●

Survey Platform

Question JS breaks after language switch (this.questionId undefined on re-run)

New Survey Taking Experience. Switching language mid-survey remounts the question DOM and re-runs addOnReady. On that re-run this is a bare internal object:[ctx] ee hasQid= undefined hasGetChoices= undefined keys= [] getInstance(QID17)= funct

EQ-5D - New Survey Taking Experience

I’m having trouble using the EQ-5D under the Qualtrics New Survey Taking Experience.After creating a new survey from the QSF file upload (Effective_USA (English) EQ-5D-5L Qualtrics Self-Complete v2.1.qsf), I switched to the new survey taking experien

Question to email task workflow optimization (with contact list?)

Hello,I’m new to the Qualtrics platform and need to set up a survey whose results must be reviewed by the appropriate employee from a list of 33. There is high turnover in this list and it needs to be updated very frequently (I anticipate 4 times in

80

J

16 hours ago

PeeyushBansalLevel 7 ●●●●●●●

Survey Platform

Progress bar branching

I have same survey for Location as Berlin and location others. since Berlin have authenticator so i want to keep it different. How i can show mutually exclusive progressbar so Berlin have its own and other have its own and it not start at 50% and not

How Are Teams Managing Sandbox-to-Production Survey Deployments in Qualtrics?

Hi Community,I'm looking for guidance on best practices for managing survey changes between Qualtrics sandbox and production environments.In our case, the sandbox and production environments are separate Qualtrics accounts. We would like to develop a

What is the reference date used in piped text Other Date calculations?

I have 3 email tasks in a workflow which are sent at 3 different times relative to the submission date, X. The emails include a link to a second survey which must be taken within 3 weeks from the original submission (X+3wk).Task 1: Sends immediately,

Numerical values in text entry

Hello, I have a text entry question and I have added validation so that the content type is number only. I have a response that shows “9,000” in the response view but when exporting the data it shows as 9. Does anyone know how I can fix this so in th

In survey how to design question for entering multiple people with data points (name, company, country, title)

Is there functionality within Qualtrics to include as a survey question the ability to intake a list of people with individual line item data elements like Name, Company, Country as one of questions in the survey? If so, how to implement this? Curren

Survey Flow stopping the survey from presenting any questions

I created a survey flow in Qualtrics for the 1st question. If they don't select certain choices, they get a end of survey custom message. However, since it's the first question, when you go to take the survey you immediately get the custom end of sur

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2 days ago

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Neha TankLevel 4 ●●●●

CX Dashboards

Count of Customers instead of Response

Hi,I have a simple requirement in CX dashboard to show a count of customers who participated in survey. When we choose Count Metric, it shows the Response count whereas I need to consider each account only once. It doesnt let us select COUNT AT CUSTO

73327

M

3 days ago